I have bought over 30 items through your website and have been happy with 29 of the products I have purchased.
My issue is with [removed by mod] who ENVATO says is the #1 listing software:
Visual Composer “visual composer” is disabled with their software because it causes issues with their software. I let it go.
I have issues with their geo location software not working and I continue to get non helpful pre-canned responses. I was told later I need to “have SSL(which I have) and CORS enabled.” I ask how to enable CORS and get no response. I installed everything according to their video and documentation of which none of it mentions CORS anywhere. I am at a complete loss for words. Their support is not helpful and as far as I can tell is basically non-existent with canned response even if it has nothing to do with the question. I even added a plea under the comments on their product page and they skip over my question/ concerns. At this point I am this close to disputing the purchase with my credit card company. I would prefer to have this handled amicably but at this point I need support and the product to work as “ADVERTISED”.