Please my email account was hacked and locked with 2fa, envator backup code from email was used to access my account. The hacker changed password so i dont have access anymore. My hacked account is boomchart. Please help me out!!!
Please open a Support Ticket via Envato Help and Support. They will be happy to help. Thanks!
I have done that 3 times, no reply from envato
This is a money issue and my business is at stake here, why are they taking so long
Still no reply
Hi @dafuture, currently support team experiencing a high volume of enquiries and response time could be some delay. Thanks for your patience.
I can see envato is carryout their investigations they have disabled my author page, at least thats good news