I bought Enfold theme in Themeforest last week, coz I saw the review is good and it is easy to use for a person who don’t know anything about website coding.
I can install the theme, but I can’t import the demo, ALL the demos.
I already contacted Enfold to help me. And also contact my hosting to change some settings as requested by Enfold. But NONE is works.
You can see my thread here:
Enfold response is very slow, while my hosting response is very fast.
I contacted my hosting about 7-8 times, and they always replied me fast.
While Enfold, I have to wait so long day.
I’m very frustrated now, coz I have to finish the the website before 12/15.
I’m under pressure. I can’t start design my website anymore.
I sent a refund request to Themeforest yesterday, but I can’t find my request record in my account.
Is there anyone have a same experience like me?
Need for anyone’s help.
Thank you
Best regards,
Ricky Wang