ARmember / migration help from memberpress

I am needing some help with using the migration tool for ARMember.
I’m moving from memberpress to ARmember.
I have left the screen going for hours and there is no progress on the progress bar and nothing is done.
I have contacted support, but it’s very minimal help and is simply a repeat of what is on their site help.
Where would I find someone to hire to complete this task?
thank you!