Approved. Then soft disabled. What's wrong with the reviewers?

wordpress

#1

Approved. Then soft disabled. What’s wrong with the reviewers?


#2

Did they tell you why it was soft disabled?


#3

Go and check hidden item and click history


#4

It happened to me once and it’s the WORST scenario because you are losing that crucial front page exposure.

By the time your item is re-enabled, it will be gone and all your hard work may never have its few hours under the spotlight.

Sorry to hear this happened.


#5

I don’t understand. Why they approved? Who’s wrong? If they gave me just soft reject i’ll fix that soon.
If i delete my item and upload new one is this posible? Give me some advice pls.


#6

Did they not give you a reason for soft rejecting the file?

You won’t be able to delete this copy and upload it again as a different file.


#7

They gave me 14 soft disabled reasons. But that was just 5 minutes later after approve. I don’t understand why didn’t they just gave me soft reject. Can i re-enable it in front page of the themeforest?


#8

It normally would depend on what other files have been released since.

I appreciate how frustrating this must be but the best thing you can do is to fix the issues then contact envato and see what they can do.


#9

just fix those issues and update, don’t delete and re-upload, you might get hard reject again


#10

For what it’s worth - I recall about a year ago an author mentioning a similar situation with his WP theme, where he would have had his front page exposure time stolen by a soft rejection right after approval.

His item ended up being featured on the homepage (when it happens, the item is on front page for a few weeks!) and the author is now a reputed elite author (+ forum moderator).

I am pretty sure if you reach out to envato staff they may be able to find some compensation for your lost exposure.

Good luck!