Any one could confirm this (Customer still download the item when we refund him)

These discussions stemmed from a thread that was 2 years ( Refunded Files able to download even after refund approved. ) old which I locked yesterday. This was a bug when the refund system was introduced, but has LONG since been resolved.

To put things simply NO. The moment you click the “Accept Refund” button that option is gone! :slight_smile:

If you ever have doubts about a system on Envato, just contact Envato Authors Help and Support instead of resurrecting old threads for issues that were solved and causing unwanted panic for everyone! :blush:

With this being said, no, buyers can’t download anything after the refund has been approved.

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