I’m feeling very frustrated as a long-time Wordpress eCommerce manager and short-term Envato Community member.
I joined with my latest client to pick up 2 products from the market - neither of which enabled me to ask questions of the author easily ahead of purchase and neither of which have lived up to their marketing.
The first was basically a list of ‘download these plugins’ instructions plus visual composer masquerading as a theme. The second was marketed as a database when it in fact presents the means to make a database - and it is so illogically structured its less than useless compared to free brands manager plugins.
As an Envato customer I was unable to ask questions of the authors ahead of purchase, leaving me with two terrible plugins with horrifically liberal marketing.
I’m interested in an alternative theme available here - but I can’t contact the author until I purchase. This is just ridiculous Can a staff member please contact Hella on our main email to discuss?