Alia won't show up on my phone.


#1

Looks great on the desktop, but I get a blank screen when I search for it on my phone. Powered phone off and back on; same results. Obviously, I’m a novice.


#2

The best way to get the support is Contact your purchased Theme (Alia) Author. Contact Author and let them know because Item Author are best expert about their Item functionality.


#3

Are you trying an uploaded version or the actual item demo (which works fine on our phones)


#4

A purchased version. Website is www.text2cloud.com


#5

Thanks–I’ve followed your advice.


#6

Works for us (UK based) but if there is an issue as the demo works fine it is most likely to be hosting related


#7

This proved to be excellent advice. The folks at AHMAD Support were fantastic. They stuck with it until the problem was fixed. Prompt and courteous.