Hello. Some customers are facing the problem of mismatch between the titles of the track on Audiojungle/Elements and in the Youtube claim.
We decided to help our clients and not distract the authors of our label from writing music.
If you are an Audiojungle/Elements customer.
If your video has received a claim from “Alec Koff” / “Alec Koff Label” - Please follow this instruction:
- Go to the page Alec_Koff's profile on AudioJungle in the section “Email Alec_Koff”
- Write an email with a link to your video. Write on which site you purchased the license: Audiojungle or Elements
- Our manager will check the information and delete the claim within 48 hours.