Actication key is not working

Envato Customers Purchases and Subscriptions
1

hello,

I purchased “thegem” theme. I have activated on domain, It installed easily. Last domain was going to be expired. So i have deactivated theme from last domain and tried to activate on new domain. but its not working there.

Thank you!

2

Hi,

Contact with your purchase item authro hope they will helepd!

Thanks!

3

thanks for reply. how can i connect with them ?

4

Comments Tab

Post your comment here for the author to see, or read through existing comments to see if your question has already been answered. Item Comments are visible to everyone.

To post a comment:

  1. Sign in (or sign up!) for an Envato Market account
  2. From the item page click the “Comments” tab
  3. Scroll to the bottom of the page and type your comment
  4. Then, click ‘Post Comment’.
5

thanks for great help…

I have connected but there is no free support. only 6 months paid support. :frowning:

6

when you purchase any item from themeforest then you will received 6 month support after 6 month you have to get support.

7

Hi, please contact us via our contact form at https://themeforest.net/user/codexthemes