account

When I purchase a theme, the account is prompted that it is locked. How can I solve it?

Contact support

Contacted but no response

I have contacted him but he has not responded. Is there any other way to contact him? It is very urgent.

Support may take 2-3 working days, some cases longer up to 5 days.
There’s no other ways to contact, you need to wait for the support ticket respond.

Help me get my account back from being blocked. My account was registered via Github and I always logged in through it. But today, after opening themeforest, I had no choice to log in via github. At the same time, I automatically logged into the account using the username and password that I saved in the browser, and when I go to the dashboard, it tells me that my account is blocked. My Github account is sanek20