Account Upload Problem

My account is suddenly seeing this notification, what should I do now?

Exactly what the message says / you need to contact support.

Usually this happens when envato thinks an author is buying their own items or something like that, but there could be any number of reasons and only support will be able to clarify what that is on this occasion

How do I contact support?

Envato Authors Help and Support

this wilw help

2 Likes

You have many rejections in the past 12 months and your ratio is 10% or less.

hi did u get a lot of items rejected in the past? they may have blocked u as regard to the new regulation of approval ratio being at least 10% indeed … u may have to wait for 6 months to be able to upload again …