I’m not shure, if I’m right here, but I don’t know, were would be the right plattform for my topic. So, here is my question:
I am a little appalled by Themeforst’s approach. Last week I purchased a plugin that did not work on our homepage. The provider had not specified in his description, however, that the plugin does not work everywhere. So I tried a clarification via paypal, to get my money back. Bad mistake. One secound later, my Themeforest-Account was locked. Then I contacted the Thermeforest support. At the end of last week, I fulfilled all the requirements that support has given me. And now?
And now? Nothing at all. No one moves, no supporter who answers me on my last two emails. So: What are my options? I hope for good and helpful answers…