Account locked and i am contacting my bank

My account is locked and I already wait for 5 hours, contact to your manager or i’ll contact my bank because i do not want to lose my money. I am taking this very seriously because my money is at risk and i have to access to my envato account.

Hello. Sorry to hear your having troubles with your account. Have you opened a Help Ticket yet? Our Help Team will be happy to take a look for you. Thanks!

yes Your request (547741) 5 hours and am waiting