Bought a account 3 days ago (Friday evening UK).
Used it a lot over the weekend.
Logged in this morning (Monday), nothing.
No history, no payment info, no collections, no downloads history. All the assets I spent time searching for all weekend. Vanished. Not happy.
Contact Envato support
Same for me after the service maintenance yesterday.
Download history : some items missing.
Collections : one missing, several with missing items, several that I had removed are now back in the list.
I have contacted Envato support.