account envato refund

hi to all, how can i be refound? i payed the envato 1month 29$
but it doesnt permit to download conttents i would,

aniway, how many day to ask refund ? some one who know how ask it ? thanks

https://help.market.envato.com/hc/en-us/requests/new

They might not give you a refund as it’s possible to see all the available items on Elements prior to subscribing, but worth getting in touch anyway… you never know!

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some one know where find the contract with terms of renounce? thanks

https://elements.envato.com/user-terms Point 20 - 24

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