Account blocked without any reason

I purchased foxiz theme before 3/4 month ago. And i used . After month i am trying to login my account but showing account locked please contact support chat . Why my account without blocked after month ? Please unlocked my account its urgent
Themeforest id : sagarsth059


Sorry to hear you’re having troubles with your account. Please Get in touch with Envato Market Support ASAP via this link

In the ‘Tell us more’ dropdown select:
‘My account is locked’

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