Access to MyListing helpdesk

hello, I cant acess to My Listings helpdesk, I tried to recover the password but the system doesnt send the recovery e-mail. I have an urgent question regarding MyListing theme
thanks

Hi

I would like to recommend please contact theme Author and let them know How to Contact your purchased theme Author (you can use comments to post your query in theme comments page), theme author will be happy to assist you.

Thanks

Hello, yes I tried that way but their logging system is not working properly, that´s why I am asking here

you can let them know by posting commnets in theme commnets page. Hope author will assist you soon. Thanks