Access Friend's account


#1

Hi, I am a freelancer and a videohive author as well. My client gave me his videohive account details and told me to download the files he just purchased directly from videohive.
But i am unable to access his account. I have the his user ID and password. When i enter his detals videohive says its not your correct detal. How can i access his account ? Please help.


#2

Try to clear cookies or incognito mode in your browser.

Also check license before using files he purchased. Some licenses allow using the file only on one project.


#3

I’m not sure accessing his acocunt with or without permission is actually allowed


#5

Yes, I think so. Thanks for the response.