Access Denied! You don’t have permission to do that. Browse our items or head back to home.

Envato Customers Looking For
1

I was trying to upgrade my subscription from free to paid. but after some time when I clicked on the Go unlimited Button. I got this message. "You don’t have permission to do that.
Browse our items or head back to home."
what is that.
Can anybody help me to get out of this.

2

Hi @priyankaim,

Welcome to the forums! Please try to clear your browser cache and see if that helps. If not, you need to contact
Envato Help & Support Center.

Thanks,
Luca

3

Hi Luca

Thanks for the response.
I have tried all the methods.
But problem didn’t resolved.

Regards
Priyanka

4

Hello :smiley:

Our Help Team will investigate and reply to your ticket ASAP.

Thanks!