About Refund


#1

Hello;

Seller accepted my refund process, can you help me to transfer my payment to my envato balance because i have to purchase alternative item immediately.

My ticket id is 746295.

Thank you.


#2

You need to contact the Envato Help Team for this kind of problems, here: https://help.market.envato.com/hc/en-us/requests/new


#3

It takes 3-5 business days to process refunds by Envato team as written in refund info.