About Refund and no refund request

Hi, today i see my one sale decreases. And got no mail about that. Balance also gone. I got no refund request.

Why this happen?

Sale reversal most probably, check your statements.

I notice statement also. It say refund. No idea about reversal

If the buyer refuses to receive the product within a certain period of time, he writes to the support. support refunds the fee to the customer. It’s a ridiculous system, but that’s how it works. If someone downloads my product and says I give up, no one can guarantee that they will not use my product.