i am bit shocked the new payment system
i am using payoneer for payout
i have fillup bank transfer as per their instructions
on 15 november they said payment will be procced within 16 november and deducted $1 dollar fees and now i have received the payment with $24.84 fees…
and when i had fill up bank details showing 1-9 dollar feess max but then why this feess almost 26 dollar fees
this is not making a big jokes.
have anyone face that type of issue?
There may be two charges as if you set-up the payment as SWIFT.
Envato charges ~20$ for the sending the money, on top of that, your bank/Payoneer may charge additional expenses as well.
Payoneer takes 1% fee
really! where you find it?
actually that one for International Wire Transfer (SWIFT). USD to USD SWIFT Wires transfer fee: $25.00
new payout methods cost and full details you will find here.
As I stated:
You meant envato charges ~20$ where envato don’t take fees for sending money. It’s actually SWIFT fees and it is $25
| SWIFT Bank Wires | $9.00 |
|---|---|
| USD to USD SWIFT Wires | $25.00 |
More info in my above link 
Did you guys receive the payments on payoneer ? I didnt even get the element’d email
@mgscoder
potato, patato 
@anchor_point_heshan
Have you checked your spam folder? If you haven’t got the email, most likely you won’t get paid this month.
I got envato sent you money emails, both ones… but not the payoneer email yet
Allow few more days and be patient. By 18/19th, you should get the money
oh ok
Just got the payoneer email… Thank you
But it’s the element’s payment… the market payment should receive first ?
Market payment: if it is your first time payout through new payment systems then it can take around 4 days to receive.
Yes, with a new system there is an additional 1% commission when you receive payment from Envato to your Payoneer account. So authors will pay extra $100 commission from $10000 and get $9900 on their USD Payoneer account. Previously, there was no such commission.
I guess that Envato should handle this, contact Payoneer and ask them to remove this commission, etc.
no i have contact with them
envato charge 1 dollar for sending payment and payoneer takes 1% of total payment for receiving payment which was free before this payment.
i have contacted with payoneer
the said “ its is not possible to refund the fee because the fee was charge for a valid reason.” and “ They used another services when they send the payemnt via PayPal so the fee of 1% needs to be charge“
envato should stop the new payout and continue with previous method