About my refund url was deleted

About my refund url was deleted
I applied for a refund 2 days ago
Then generate a query url for the refund progress


http://themeforest.net/refund_requests/745dbfdc-95c2-4a2f-8e5c-e413b17e3cc0?utm_campaign=sysemail&utm_content=sysemail&utm_keyword=sysemail&utm_medium=email&utm_source=refund_request_received_buyer_notification&utm_term=sysemail

But now this url can’t be accessed.
And I can’t submit a refund again.
The refund has not arrived yet.
Can anyone help me with this problem?

thanks

Hi

Please open Help ticket and let them know. They will be happy to assist you.

Thanks

1 Like

thanks.I will try