I want to tell you a little bit today. I’ve been selling software on codecanyon for about 2 months and I’ve sold about 70 pieces so far.
I got very stressed and angry in 2 months because of some malicious users, because these users use my software, give 1 star to my product, get their money back and make me a sucker, it’s really frustrating.
1 - the customer buys the product
2 - 10 days or 1 month uses software
3 - after they are done with the software they give 1 star and force a refund or get a refund via paypal
This has happened to me a few times and I’m starting to get tired. I open a support ticket on Envato, but days later I get a response. Customers can easily give 1 star and spam comments over and over, and we cannot prevent this.
Today a user gave 1 star and reported me, my software is currently under review and I contacted again to get it active.
Codecanyon is a nice marketplace, but I think some adjustments need to be made. I just wanted to tell you because I’m too tired