AA-Team Customer Support Specialist - Part time

AA-Team is looking to take on board a motivated Customer Support Specialist with mid level HTML/CSS / Experience with php programming. We need someone that will work 2-3 hours a day max, weekend included.

If you have:

  • Excellent ENGLISH skills (written ).
  • Debugging tools like Firebug, Chrome Developer Tools or similar tool for web
  • Ability to identify, analyze and interpret customer issues.
  • Medium level knowledge of WordPress: ability to use, install plugins and themes.
  • Mid level - PHP, HTML- CSS
  • Previous customer support experience

Job description

As a Customer Support Specialist you will be in charge of…

  • Providing customer support for customers from across the world.
  • Resolving effectively and in a timely manner the incoming tickets (via our own support system) to build customer satisfaction and loyalty;
  • Performing settings check on the customers’ plugin and theme;
  • Providing fixes for customers on their installs.

How to Apply

Please send an email at alexandra.ipate@gmail.com with the subject : Customer Support Specialist for AA-Team and the following informations:

Your expected monthly salary in US Dollar ($)
Previous jobs or experience.
Details of your experience with Wordpress.
Your time zone (Where you will work from?)
Your social profiles ex. Facebook, Twitter, Github, Dribbble etc.

The position has been occupied, thank you for your submission!