A soft reject factor with no detail or description, Please advice

Envato Authors Theme Authors
1

hi,
To day, we got soft reject for resubmit item, one of theme is only photo capture with no description [see bellow]

  1. http://envato.d.pr/CZpF/xuTylhOE

Have you experience with this ?
Please advice

Thanks
vntax

2

The screenshot seems to be pretty clear, IMHO.

3

sorry, can you give me more detail on this ? what you mean?

4

By the sounds of it i think what he means that it exceeded the 30 sec loading time mabe your theme takes too long to load.

Cheers

Lester

5

maybe, bu i cant re-procedure this issue on my side, have any idea ? pls