Hi all, I have a question.
I have two approved items on videohive. UHD resolution.
I sent HD version of this same items - I’ve got hard reject:
“Thanks for submitting your file, however, we are unable to accept the item for sale on the Videohive marketplace.
After reviewing the animation, we have decided that it does not meet Videohive’s strict quality and originality standards.
When reviewing files, we take into consideration the broadcast quality, usefulness for our customers and flexibility of the file. Unfortunately, this animation does not meet our criteria.”
I know that 4k is better resolution, but it but it is more expensive
I am newbie on videohive and I need help
I open the ticket with envato support, but they sent me here