Access denied error when generating token

Literally just bought your product, trying to use it and the generate token page is saying access denied. I don’t even see this error code on the forums??? What is going on with your software??

Hi @matthewaberry,

(I split this post off into a new topic because it isn’t related to the previous one.)

It’s not clear just from the description where the problem is. I’m happy to help, but these forums are for community-led support; if you’d like support from Envato please open a ticket by going to the following page:

There we can troubleshoot the issue and get it resolved for you.

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