2 hour ago mistakenly i buy a word press template, Actually i need same in open-cart template. i want to exchange. If will buy same open cart template, than i found refund?

2 hour ago mistakenly i buy a word press template, Actually i need same in open-cart template. i want to exchange. If will buy same open cart template, than i found refund?

You should contact the theme author.

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Actually i am totally new here. Who is the author? envato?
I all ready message envato, about refund. is it okay?

You don’t mention here where you buy the theme from. The best solution is contact the theme author and tell him the issue. You will be lucky if he also develop an open-cart theme.

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Mistakenly buy it : https://themeforest.net/item/revo-multipurpose-responsive-woocommerce-theme/18276186?s_rank=1

Actaully need it : https://themeforest.net/item/revo-drap-drop-multipurpose-opencart-theme/19577129?s_rank=1

Here author same? And who is author? envato?

Hi @ripon2511!

If you look on the right side of an item’s page, you’ll see the author’s name. In this case the author is @magentech. You can click on their name from the item page to go to their profile, where there will be a contact form on the right. Here’s a direct link: https://themeforest.net/user/magentech#contact

I would suggest using that form to explain what happened, and they’ll let you know how to proceed. :slight_smile:

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Mistakenly buy it : https://themeforest.net/item/revo-multipurpose-responsive-woocommerce-theme/18276186?s_rank=1

Actaully need it : https://themeforest.net/item/revo-drap-drop-multipurpose-opencart-theme/19577129?s_rank=1

Here author same? And who is author? envato?

This is the author: https://themeforest.net/user/magentech?_ga=2.84093785.1523398010.1533361698-353826113.1532602816

Hi there,

I checked the support history and see that we helped you with this task.
Please tell us if there is any difficulty during using our Revo theme.

Thanks,

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