1 star rating by the buyer asking to support after support expired

This brings up my question - should we even respect the support expired badge?. If Envato doesn’t provide help authors handle support, should we even bother? I’m starting to think that we should ignore the new “support expired” badges because it clearly shows that that’s only going to annoy our customers, and Envato doesn’t care.

Still no reply from Envato though :confused:

Edit: On top of everything else - have a look at another authors comments. All of the comments appear as “Purchased”. So when you’re saying that you will not be providing support, other buyers will read that, and some might not understand why because a commenter with the “Purchased” badge has clearly purchased your product. A complete mess.

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