1 month but still waiting review with e-commerce item

Hi, I’ve submitted our new item 1 month ago but now below currently processing uploads, I see the new status: Temporarily held for further review . Who can let me know what happen ? normal time is 21 days and from this article: https://help.market.envato.com/hc/en-us/articles/202499884 , I see “up to 7 days for a particularly complex issue” but about 32 days so far, still nothing new.
Hope Envato review team can help me with that :slight_smile:

It’s normal :wink: Wait for reply.

Thank you, hope it’s normal :slight_smile: